- In this policy, "personal information" refers to information related to an individual that can identify a specific individual through details such as name, date of birth, or other descriptions, or information that includes an individual identification code (as defined in Article 2, Paragraph 2 of the Personal Information Protection Act). Information that alone does not identify a specific individual but can be combined with other information to identify a person will also be treated as "personal information" within the applicable scope.
(Purpose of Use of Personal Information)
- Except where required by law, the Company will obtain personal information only after clearly specifying, notifying, or disclosing the purpose of its use. The Company will collect personal information to the necessary extent and manage the information carefully within the range of usage purposes. The Company will also strive to delete the personal information without delay once the purpose of use has been fulfilled. The purposes for which personal information is used by the Company are as follows:
1) Personal Information of Customers and Business Partners
- Provision of the Company’s products and services, or related information
- Provision of support and maintenance services related to the Company's products and services
- Market research, product development, and service improvement related to the Company's products and services
- Planning and improvement of the websites managed by the Company
- Advertisement and sales promotion activities such as creating invitations for and operating exhibitions
- Provision of products and services, support, maintenance, or related information tailored to the interests of customers based on analysis of browsing history and inquiries to the Company, including exhibition invitations
- Management of entry and exit to the Company's facilities and equipment
- Responding to various inquiries
- Conducting and coordinating business discussions and meetings
- Business and transaction-related communications
- Execution of entrusted work
- Negotiation, conclusion, and execution of contracts, as well as handling payments and invoicing
- Compliance with laws and regulations
- Purposes explicitly stated at the time of personal information collection
- Other tasks related to the above items
2) Personal Information of Shareholders
- Management of shareholder data in accordance with various laws and regulations
- Exercising rights and fulfilling obligations based on relevant laws such as the Companies Act
- Implementation of various measures and provision of assistance to facilitate smooth relationships between shareholders and the Company
- Other tasks related to the above items
3) Personal Information for Recruitment
- Consideration and decision-making regarding recruitment conditions, employment, and responses to recruitment-related inquiries
- Implementation and coordination of internships
- Recruitment-related surveys
- Improvement of the Company’s recruitment activities
- Purposes explicitly stated at the time of personal information collection for recruitment and internships
- Other business related to the above items
In addition to the above purposes, the Company may statistically process and utilize information obtained from customers, business partners, shareholders, and job applicants. The Company may also provide such information to subsidiaries, affiliated companies, sales companies, or business partners. In such cases, the provided or utilized information will not include information that can identify individuals.
(Acquisition of Personal Information)
- When acquiring personal information, the Company will clearly inform individuals of the items of personal information to be handled, the purpose of use, the contact point for inquiries, and will strive to obtain the consent of the individual. Sensitive personal information, such as race or beliefs, will not be obtained without consent unless permitted by law. When acquiring personal information from third parties, the Company will comply with any legal obligations regarding confirmation and record-keeping when third-party provision is involved.
(Security Management Measures)
- The Company will strive to keep personal information (including information the Company intends to acquire) accurate, complete, and up-to-date within the scope of the intended purpose of use. The Company will implement necessary and appropriate security management measures according to the current technological standards to prevent unauthorized access, leakage, alteration, loss, or damage, and will make corrections as necessary.
(Supervision of Entrusted Parties)
- The Company may outsource the handling of personal information to other group companies or third parties to the extent necessary for achieving the purpose of use. In such cases, the Company will implement appropriate security management measures based on internal regulations. In relation to outsourcing, the Company will ensure appropriate security management through contracts or other means. When outsourcing to a third party located abroad, the Company will comply with the legal obligation to create records, where applicable.
(Disclosure and Provision of Personal Information to Third Parties)
- The Company will not disclose or provide personal information to third parties except in the following cases:
1) With the consent of the individual
2) When required by law
3) When necessary for the protection of human life, body, or property, and obtaining consent is
difficult
4) When necessary for public health or the sound growth of children, and obtaining consent is
difficult
5) When cooperating with government agencies or local authorities, or a party entrusted by
them, in carrying out legally mandated tasks and obtaining consent may impede the execution
of those tasks
6) When the third party is a research institution and the personal data is necessary for academic
research purposes (including cases where a part of the purpose is academic research, except in
cases where there is risk of unjustly infringing upon the rights and interests of individuals)
7) When outsourcing business to a contractor within the necessary scope to achieve the purpose
of use (the Company remains responsible for appropriate management)
8) In case of business succession due to mergers or other reasons
9) When engaging in joint use as specified in "8. Joint Use of Personal Information" (in such
case, the Company will act as the responsible party and ensure appropriate management)
(Joint Use of Personal Information)
- The Company may jointly use personal information with group companies to achieve the purposes outlined in "2. Purpose of Use of Personal Information." When sharing information with overseas group companies, the Company will ensure that the information will be shared only with those that meet the standards set by the Personal Information Protection Commission or have equivalent systems in place.
1) Personal Information Items for Joint Use:
Name, contact information (address, telephone number, fax number, email address, etc.), workplace information (company name, department, title), inquiries, requests, purchase information (purchase history, etc.), contract-related information
2) Scope of Joint Users:
The Company's group companies
For a list of group companies, please refer to:
https://www.koaglobal.com/corporate/offices?sc_lang=en
3) Name, Address, and Representative of the Entity Responsible for Managing Jointly Used Personal Information:
KOA Corporation
14016 Oaza Naka-minowa, Minowa-machi, Kamiina-gun, Nagano
Representative Director, President and CEO: Tadao Hanagata
(Inquiries Regarding Personal Information)
- The Company will respond appropriately to requests from individuals or their representatives for disclosure, correction, suspension of use, or disclosure of third-party provision records (hereinafter referred to as “disclosure requests”), regarding the personal information the Company holds, based on the Personal Information Protection Act.
Contact the inquiry desk below.
General Affairs Center
Phone: (+65)6339-5151
Hours: 9:00-17:00
(System Strengthening and Education)
- The Company will continuously strengthen and improve its internal systems, including the appointment of a chief personal information management officer, improvement of internal regulations, training of executives and employees, and conducting appropriate internal audits, along with regular reviews of this policy to ensure the proper handling of personal information and review this policy.